Keyholding and Alarm Response Service This   service   has   been   well   received   in   the   local   area   and   is   used   mainly   by   customers   who   do   not   wish   themselves   or   their   staff to be called out in the middle of the night to attend premises because of an intruder or fire alarm activation. In   the   unfortunate   event   of   a   break   in   where   the   Police   are   not   able   to   attend   site   immediately   due   to   other   incidents   occurring elsewhere,    it    would    leave    the    employee    or    employer    with    the    prospect    of    confronting    potential    intruders.        Cambridge Security’s Keyholding and Alarm Response Service removes this unnecessary risk. It   is   recommended   when   having   an   intruder   alarm   installed,   that   premises   should   have   at   least   two   nominated   keyholders   who live   within   20   minutes   travelling   distance.      Should   you   take   advantage   of   this   service,   Cambridge   Security   would   be   your number   one   keyholder,   leaving   your   staff   members   free   to   enjoy   their   leisure   time.         We   are   able   to   respond   within   the A.C.P.O. (Association of Chief of Police Officers) agreed time of 20 minutes, other than an accident or act of God. We   would   require   keys   to   your   premises   and   information   concerning   the   resetting   procedure   for   your   security   system   or   fire alarm, so that in the event of an alarm activation we are ready to respond on your behalf. We   charge   an   annual   fee   for   the   keyholding   service   which   covers   the   cost   of   holding   your   keys   and   ensuring   there   is   a   Security Officer available to respond to call outs 24 hours a day, 365 days of the year.  It also covers administration costs.   A   call   out   fee   is   payable   each   time   a   Security   Officer   attends   your   premises.         This   charge   includes   the   first   hour   on   site   which   is usually   all   the   time   that   is   required.      Should   the   Security   Officer   need   to   remain   on   site   longer   than   this,   for   example,   waiting for an alarm engineer to arrive to reset your intruder system, there will be an additional charge for every hour spent on site. We are also able to provide emergency window/door boarding up if required, for an additional charge. A   call   out   fee   is   payable   each   time   a   Security   Office   attends   your   premises.         This   charge   includes   the   first   hour   on   site   which   is usually   all   the   time   that   is   needed.      Should   the   security   officer   need   to   stay   on   site   longer   than   this,   for   example,   waiting   for   an alarm engineer to arrive to reset your intruder system.   There will be an additional charge for every hour spent on site.